Scheduling personnel is a vital aspect for every EMS agency. Along with EMS systems, scheduling has evolved from legal pads inter-crossed with hand drawn lines, to Excel spreadsheets, and now to online scheduling systems in the cloud of the internet. Here is an excerpt from my new column titled EMS scheduling software: 9 must-have features:
With many different platforms for online scheduling to choose from, here are nine features that every EMS agency should make sure that they have to maximize on the experience.
1. Mobile ready
According to the Pew Research Center, 64 percent of American adults own a smartphone. Chances are your providers access their schedules primarily from a mobile device. Trying to use a non-responsive web page on a mobile device can be clumsy at best and downright unusable at worst. Make sure that the online scheduling system provides mobile optimized access — a responsive design — for both providers and managers.