A very large portion of my career has been spent on the operational side of the industry. The one aspect that I have had continuous involvement in during that time has been scheduling. Whether it was a legal pad with hand drawn boxes, an Excel spreadsheet, off the shelf native employee management software, a customized database tied into the archaic dispatch system on a company intranet, or the cloud based scheduling system, I’ve used them all.
Regardless of the medium utilized there have been certain practices that over the years have made the task a bit easier for everyone involved. This is an excerpt from Scheduling EMS personnel: 5 best practices for paramedic chiefs and HR managers:
The shift schedule for EMS personnel is one of the most important, vital and often overlooked aspects of EMS operations. It determines an agency’s ability to effectively provide service, it sets call receiver and dispatcher expectations of resources available to respond and it has a direct impact on the morale of providers.
In order to make the most out of your agency’s schedule to benefit the organization, the patients it serves and the providers, here are five best practices for scheduling EMS personnel.
It’s about working smarter, not harder. Read the 5 best scheduling practices for paramedic chiefs and HR managers on EMS1.com to bring your scheduling to the next level.